Privacy & Security

Your tkpk5 Privacy Policy — Our Commitment to Data Protection

Your personal information is completely secure at tkpk5. What data we collect, why we collect it, and how we keep it safe — it's all explained here in plain English.

Last Updated: January 2026
🔒

Why We're Different

6 Core Commitments to Protecting Your Data

At tkpk5, privacy is not just a policy — it is part of our core values. Keeping your information secure at every step is our responsibility.

SSL Encryption

Every transaction and piece of personal information is protected with 256-bit SSL encryption, providing bank-grade security.

No Selling of Data to Third Parties

Your name, phone number, or email is never sold to third-party advertisers or data brokers.

Control Your Own Data

You can view, correct, or request deletion of your stored data at any time.

Secure Data Storage

All data is stored on secure servers that meet international standards. Unauthorized access is fully prevented.

Strict Access Controls

Only authorized staff can view your information for specific purposes — and every access is logged.

Immediate Breach Notification

In the event of a security incident, we are legally required to notify you as quickly as possible in accordance with applicable guidelines.

01 What Information We Collect

When you create an account and use our services on tkpk5, we collect certain necessary information. This data is used to provide you with the best possible service and to keep your account secure. We never collect information that is not needed.

We collect the following types of information:

  • Identity Information: Name, date of birth, national ID or passport number
  • Contact Information: Mobile number, email address, current residential address
  • Financial Information: Payment method details (Mobile Banking, Nagad, Rocket numbers)
  • Technical Information: IP address, device type, browser information, login time
  • Usage History: Gameplay records, betting history, and transaction details
  • Communication Records: History of conversations with customer support

We only collect the information needed to deliver quality services and meet legal obligations. Nothing beyond what is necessary is requested.

02 How We Use Your Information

Tkpk5 uses the information it collects for specific, legitimate purposes. There is a clear reason behind every use of your data. We believe you have the right to know why your information is being used.

  • For account creation, verification, and management
  • To process deposits, withdrawals, and other financial transactions
  • To conduct KYC verification for anti-money laundering and fraud prevention
  • To provide customer support services and resolve complaints
  • To inform you about relevant promotional offers and bonuses (you can opt out at any time)
  • To maintain platform security and resolve technical issues
  • To comply with legal obligations and regulatory directives
  • To review usage as part of our responsible gaming program

Your information is never used for ad-based profiling or third-party marketing.

03 Data Sharing Policy

Tkpk5 does not sell your personal information. In limited circumstances, sharing data with specific third parties may be necessary, but only under strict agreements and limited to the minimum information required.

  • Payment Processors: To process transactions with payment gateways such as Mobile Banking, Nagad, and Rocket
  • Identity Verification Services: With an approved verification authority for KYC confirmation
  • Legal Authorities: In cases of court orders or government investigations
  • Technology Partners: Cloud or hosting providers for platform operations

Your data is never shared with advertising companies, data brokers, or any other party for commercial purposes.

04 Cookies & Tracking Technologies

Tkpk5 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that make your browsing experience smoother and more personalized.

Cookies We Use:

  • Essential Cookies: For login sessions and security purposes — the site cannot function without these
  • Functional Cookies: To remember your preferences and language settings
  • Analytics Cookies: To understand site usage patterns so we can make improvements

You can manage or disable cookies at any time through your browser settings. However, disabling essential cookies may disrupt login and certain other services.

05 Data Retention Period

Tkpk5 does not store your data indefinitely. Each type of information has a defined retention period, determined by legal and business requirements.

Data Type Retention Period Reason
Account Information 5 years after account closure Legal Obligations
Transaction Records 7 Years Financial Regulatory Guidelines
KYC Documents 5 Years Anti-Money Laundering
Customer Support Logs 3 Years Service Improvement
Cookies & Session Data End of session or up to 1 year Functionality

06 Your Rights

As a member of tkpk5, you have several important rights over your own data. We fully respect these rights and are committed to upholding them.

Right to Access Your Data

You have the right to request what information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or incomplete information.

Right to Deletion

You can request deletion of your data under certain conditions.

Restriction of Processing

You can request that the use of your data be restricted to specific purposes.

To exercise these rights, contact our support team. We will always assist you to the fullest extent permitted by law.

07 Children's Privacy

The tkpk5 platform is intended solely for individuals aged 18 and above. We do not knowingly collect information from minors. If we become aware that a minor has created an account, it will be closed immediately and all associated data will be deleted.

If a parent or guardian suspects their child is using this platform, please contact our support team immediately. We will take swift action.

08 Security Measures

Tkpk5 uses multiple industry-standard security layers to protect your data, covering both technical and administrative safeguards.

  • All sensitive data is encrypted using 256-bit AES encryption
  • Regular security audits and penetration testing are conducted
  • An automated 24/7 monitoring system is active to detect any suspicious activity
  • Mandatory data protection training and confidentiality agreements for all staff
  • Two-factor authentication (2FA) is available for your account
  • Data backup and disaster recovery plans are always in place

In the event of a security breach, we are required by law to notify affected users within 72 hours.

09 International Data Transfers

In some cases, your data may be stored or processed on servers located outside Bangladesh, primarily due to cloud hosting and payment processing requirements.

For any such international transfers, we ensure that the destination country or organization meets adequate data protection standards. We sign data processing agreements with all partners, with clearly defined data protection terms.

Your data will receive the same level of protection in any international transfer as it would within Bangladesh.

10 Privacy Policy Updates

Tkpk5 may update this Privacy Policy when necessary, due to legal changes, the adoption of new technologies, or changes in business operations.

For significant changes, we will display a notice on the platform and attempt to notify you via your registered mobile number or email. Continuing to use the platform after changes take effect constitutes acceptance of the updated policy.

The date of the most recent update will always be shown at the top of this page. We recommend checking back regularly.

11 Contact & Complaints

For any privacy-related questions, requests, or complaints, feel free to reach out to us. Our dedicated privacy team aims to respond within 48 hours.

  • Email: [email protected]
  • Customer Support: Via 24/7 Live Chat
  • Response Time: Usually within 24–48 hours

When requesting deletion or correction of your data, you may be asked to verify your identity to protect your account.

Simple Process

How to Exercise Your Data Rights

Exercising your privacy rights is simple. Submit your request in just a few steps.

1
Log In to Your Account

Start by logging in to your tkpk5 account. This is required to confirm your identity.

2
Contact Customer Support

Submit your request via live chat or email us at [email protected]. Please clearly state the nature of your request.

3
Identity Verification

For security purposes, we will verify your identity. This is to keep your information safe.

4
Request Processing

Once verification is complete, our team will process your request and provide a response within 48 hours.

FAQ

Privacy FAQs

No. tkpk5 uses your phone number solely for account verification, important security alerts, and support services at your request. It is never shared with any third-party advertisers.

Even after account closure, certain data must be retained for a defined period for legal reasons — for example, transaction records for 7 years and KYC documents for 5 years. Once these periods expire, the data is permanently deleted.

Your Mobile Banking, Nagad, or Rocket number is stored with 256-bit AES encryption. No member of our staff can see the full number — only masked details are visible for transaction verification purposes.

Disabling essential cookies may cause login sessions to stop working. However, disabling analytics cookies will not affect the core functionality of the site. You can manage these settings directly from your browser.

For significant changes, we will post a notice on the platform and attempt to notify you via your registered mobile number or email. The date of the latest update is always shown at the top of this page.
🛡️

Play Safe, Enjoy with Peace of Mind

Your data is fully protected at tkpk5. Register now and enjoy the best gaming experience in Bangladesh.

256-bit SSL No Data Selling Stay in Control 24/7 Support
বাংলা